How does the process work?
After receiving the payment , you will receive a questionnaire. The questionnaire will be sent to the email which the payment came from.
What is the Turnaround time?
The turnaround time for digital goods can be anywhere from 15-21 Business Days
The turnaround time for printed goods can vary from 2-4 weeks
Turnaround time for Websites are 3-5 weeks
A rush fee is available , but NOT for all items.
What file formats will I receive?
Each client will receive the PNG, JPEG and PSD files of their logo.
How many revisions will I receive?
All clients receive 3 proofs and 3 revisions. After the advertised number of revisions , the client is charged $15 per revisions.
Can I get a refund?
Deposits / Payments are non-refundable.
What if I need something that isn’t on your website?
No worries! Feel free to inquire at [email protected]